Source: https://dretsa.com/en/support/ # Dretsa support Help with the app, connections and your data. ## Contact [support@dretsa.com](mailto:support@dretsa.com?subject=Dretsa%20support) Include your Dretsa and iOS versions, operating mode and reproduction steps. Only attach screenshots without personal information. Do not send passwords, API keys or medical documents. ## Start on your phone Select “Sur mon téléphone” at first launch. No Dretsa account or server is required. Grant permissions when needed. The first release’s app interface is in French. ## On-device and online AI Apple Intelligence requires compatible hardware and an available configuration. Standard app features remain accessible when local AI is unavailable. You can configure an online provider in AI settings using your own key and explicit consent; provider fees are separate from Dretsa. ## Personal servers and invitations Connecting a personal server is an advanced option. Read the [server package guide](https://dretsa.com/en/installation/). The hosted pilot is invitation-only; downloading the app does not automatically create hosted storage. ## Privacy and deletion Read the [privacy policy](https://dretsa.com/en/privacy/). For compatible server accounts, use Plus → Confidentialité et données → Supprimer mon compte. To follow up, provide only your request reference to support or your server operator.